Patient and family feedback is important to us in our efforts to improve patient experience.
A patient advocate is available to address your concerns and, if needed, assist in filing a grievance. The committee will review each grievance and provide you with a response.
Patient Advocacy Team
VBCH Patient Advocates are dedicated to enhancing health and well-being through compassionate and personalized healthcare and services.
Quality and Population Health Manager
Business Office Manager
Quality and Infection Prevention
Scheduling & Registration Supervisor
Please call any of the Advocates directly at 319-293-3171 and enter their extension.
After hours and weekends please contact via email or our website:
Expected response time: Next Business Day