Patient Advocacy

Patient Advocates serve as liaisons between the patients, families and hospital staff. We facilitate communication and involve staff in resolving issues related to the patient experience, as well as identify opportunities for organizational improvement.

Patient and family feedback is important to us in our efforts to improve patient experience.

A patient advocate is available to address your concerns and, if needed, assist in filing a grievance. The committee will review each grievance and provide you with a response.

Patient Advocacy Team

VBCH Patient Advocates are dedicated to enhancing health and well-being through compassionate and personalized healthcare and services.

Our Team

Rhonda Fellows
Quality and Population Health Manager
Ext. 1271
Gladiola Moore
Business Office Manager
Ext. 8739
Lynndsey Moore, RN
Quality and Infection Prevention
Ext. 1278
Doug Thompson
Physical Therapist, Therapy Services Manager
Ext. 8711
Sarah Warner
Scheduling & Registration Supervisor
Ext. 8736

Patient Advocate

Please call any of the Advocates directly at 319-293-3171 and enter their extension.

After hours and weekends please contact via email or our website:

Email: compliance@vbch.org

Expected response time: Next Business Day

 

This content was printed from the Van Buren County Hospital website at vbch.org on May 21, 2024.

Our Mission

Dedicated to enhancing health and well-being through compassionate and personalized healthcare and services.

ONE Culture | TOGETHER. WE WILL.

304 Franklin St. | Keosauqua, IA 52565

To report a Compliance or Privacy concern or incident, please contact compliance@vbch.org.
You can also contact our Compliance Officer; Lynn Kracht at 319-293-8716 or Lynn.Kracht@vbch.org.

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If you speak another language, assistance services, free of charge, are available to you. Call 1-319-293-3171

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