No one will be denied access to services due to an inability to pay. There is a discounted/sliding schedule available based on family size and income.
- Filing your insurance claim for you
- Assisting you in working with your insurance company
- Addressing any concerns you may have with your bill
- Assisting you with payment options for the self-pay portion of your account
We contract with a wide variety of insurance carriers to ensure that you may receive medical care at our hospital. Please check with our hospital business office or your insurance carrier to ensure that Van Buren County Hospital and our providers are included within your insurance network.
VBCH Billing Process
The billing process begins the day you receive services. Each time you have a service, it is important that you let us know if you have insurance coverage and provide us with your insurance card and driver’s license. Accurate information will speed up your billing process.
Your co-payment and deductible are due at each visit. Your claim will be filed to your insurance company. You should receive an Explanation of Benefits (EOB) from your insurance company. Payment depends on your insurance policy and the type of visit you have had. Any balance due will be billed to you on a VBCH statement.
Private Pay Patients
Private pay patients are those who do not have insurance coverage for their services. Payment for services is due at the time of the appointment. If you believe you will not be able to make the payment in full, please contact our business office.
Charity Care Assistance Program
If you do not have the means to pay for your healthcare, VBCH has a Financial Assistance Program. To determine whether or not you qualify for this program, you will need to request an application, complete the application, and supply VBCH with information regarding your financial situation. You may qualify for a discount on your account. Please contact us for more information.
- Financial Assistance Summary
- Financial Assistance Application
- Financial Assistance Policy (updated May 26, 2022)
Forms of Payment
We accept cash, checks, money orders and credit cards. We can also arrange for an automatic withdrawal from your checking account.
For questions, contact Kara McEntee at 319-293-3171 ext #8722 or Gladiola Moore at ext #8739, Monday through Friday 8:00 a.m. to 4:00 p.m.