Patient Account Representative
The Patient Account Representative is responsible for processing and resolving patient billing inquiries, managing insurance claims, posting payments, and supporting revenue cycle operations. This position works with patients and insurance companies to ensure accurate billing, timely payments, and resolution of account issues.
Primary Responsibilities:
- Process medical claims, billing, and follow-up on hospital accounts
- Follow up with insurance companies on denials and payment status
- Post insurance payments and cash receipts accurately
- Work with patients on self-pay balances and collections
- Respond to patient and provider billing inquiries
- Verify insurance coverage and update patient account information
- Prepare and submit insurance forms related to patient services
- Maintain accurate patient demographic and billing data
- Maintain confidentiality of patient and financial information
- Support additional Business Office tasks as assigned
Qualifications:
- High school diploma or equivalent required
- Previous medical billing or healthcare office experience preferred
- Strong attention to detail and organizational skills
- Effective communication and customer service skills
- Basic computer and data entry skills required
Additional Information: Part-time position scheduled for 40 hours per pay period. Must be able to perform essential job functions with or without reasonable accommodation. Employment is at-will.
- Job Type: Part-Time
- Category: Clerical
- Supervisor: Gladiola Moore; Courtney Hornberg
- FLSA Status: Non-Exempt
- Posted: 4/7/26
- Expires: Posted until filled.
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